Last updated: June 10, 2026
ZC Supply ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or placing an order, you agree to the practices described here.
1. Information We Collect
We collect information you provide directly to us and information collected automatically when you use our website.
Information you provide may include your name, billing and shipping address, email address, phone number, and payment information when you make a purchase, create an account, contact customer service, or sign up for our newsletter.
Information collected automatically may include your IP address, browser type, device information, pages viewed, referring website, and other usage data gathered through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process, fulfill, and ship your orders;
- Communicate with you about your orders, account, or customer service requests;
- Send marketing emails and promotions, where you have opted in;
- Improve our website, products, and services;
- Detect, prevent, and address fraud, security issues, or technical problems;
- Comply with legal obligations.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, remember your preferences, analyze traffic, and support advertising. You can control cookies through your browser settings, though disabling them may affect the functionality of our website. We may also use analytics and advertising services, such as Google, that use cookies to help us understand how visitors interact with our site.
4. How We Share Your Information
We do not sell your personal information. We may share your information with trusted third parties who help us operate our business, including:
- Payment processors to handle transactions securely;
- Shipping carriers to deliver your orders;
- Service providers for hosting, analytics, marketing, and customer support;
- Legal and regulatory authorities when required by law, or to protect our rights, safety, or property.
These parties are permitted to use your information only as necessary to provide services to us.
5. Payment Security
Payment transactions are processed through secure, industry-standard payment systems. We do not store full payment card details on our servers. Our checkout uses encryption to protect your information during transmission.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to complete transactions, comply with legal and accounting obligations, and resolve disputes.
7. Your Rights and Choices
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain data uses. You can unsubscribe from marketing emails at any time using the link in those emails. To make a request regarding your personal information, please contact us using the details below.
8. Children's Privacy
Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
ZC Supply
11 Boulden Circle, Suite C
New Castle, DE 19720
Phone: (800) 511-1329
Email: support@zcsupply.com